MY PIXEL LOGIC LTD (“we,” “our,” or “us”) is committed to providing high-quality services and ensuring customer satisfaction. This Refund Policy outlines our approach to refunds and cancellations for the products and services we provide.
Company Details:
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Company Name: MY PIXEL LOGIC LTD
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Company Number: 16967806
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Address: Office 713, 85 Dunstall Hill, Wolverhampton, United Kingdom, WV6 0SR
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Email: Info@mypixellogic.com
1. Refund Eligibility
Refunds are considered under the following conditions:
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The service or product delivered is significantly different from what was agreed upon.
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There was an error or defect in the service that cannot be rectified.
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Requests are made within 14 days of purchase or service delivery, unless otherwise agreed.
2. Non-Refundable Services
Certain services are non-refundable, including but not limited to:
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Completed digital services where deliverables have already been provided.
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Customized solutions created specifically for your project.
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Services purchased under promotional offers or discounts, unless stated otherwise.
3. Refund Request Process
To request a refund:
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Contact us via Info@mypixellogic.com with your order or service details.
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Provide a clear reason for your refund request.
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Our team will review your request and respond within 5 business days.
Approved refunds will be processed using the original payment method, typically within 7–14 business days.
4. Cancellations
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Services that have not yet begun may be canceled for a full refund.
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Partially completed services may be eligible for a partial refund, depending on the work completed.
5. Contact Us
If you have any questions or concerns regarding our Refund Policy, please reach out:
Email: Info@mypixellogic.com
Address: Office 713, 85 Dunstall Hill, Wolverhampton, United Kingdom, WV6 0SR